Effective Date: August 15, 2026

Key Reminders

「Careful Reading」

Before you confirm your acceptance of these Terms by following the on‑page instructions or before you actually use the Service, you should carefully read all the provisions of these Terms, especially the clauses that exempt or limit liability, as well as those concerning applicable law and dispute resolution, which are marked in bold and underlined. If you have any questions about these Terms, you may contact OmniCreato customer service.

「Acceptance」

When you, in accordance with the on‑page instructions, agree to these Terms or actually use the Service, it shall be deemed that you have fully read, understood and accepted all the provisions of these Terms, and have reached an agreement with OmniCreato. These Terms shall become effective as of the moment you submit your confirmation of these Terms or start using the Service (whichever occurs first). During the reading process, if you do not agree with these Terms or any of their provisions, please immediately stop using the OmniCreato Inspection Service.

1.Definitions

Verify+ is an inspection service specially designed for cross‑border procurement on the OmniCreato platform. We will carry out pre‑shipment acceptance inspections within China for the goods you require, thoroughly checking the actual quality and specifications of the items, and promptly communicate with you for confirmation. Only after the goods fully meet your expectations will we arrange international logistics for dispatch. This process effectively avoids the long waiting times and wasted effort caused by mismatched items or substandard quality, and significantly improves the success rate of cross‑border purchases. In other words, for eligible goods, OmniCreato (and/or jointly with other partners) provides the buyer (or “you”) with a comprehensive service model that includes neutral inspection services.

These Terms are entered into between you and OmniCreato Cultural Communication (Guangzhou) Studio (referred to within these Terms as “OmniCreato”).

Scope of the Terms: These Terms consist of the main text, attachments, service page descriptions, and any other agreements that have been published or may be published in the future on the OmniCreato website and notified to you in accordance with law, including the platform’s Privacy Policy and Terms of Service, rule announcements, email notifications, implementation rules, help centre content, etc. All the foregoing are integral parts of these Terms and have the same legal effect as the main text. Matters not covered by these Terms shall be governed by the foregoing contents; in the event of any inconsistency between these Terms and the foregoing contents, these Terms shall prevail.

2.Basic Transaction Process for Inspection Service Items

• Items on the platform that bear the “Verify+” service mark. The buyer may choose whether to use the inspection service. If you agree to use the Verify+ inspection service, you will be deemed to have entrusted OmniCreato to provide the service for you, and you shall place an order for the item and pay the fees (including the item price, shipping fees, and inspection service fees; the service fee rates vary by product category and shall be subject to the rates shown on the payment page).

• The OmniCreato platform will arrange for the purchase and carry out physical inspections in accordance with certain inspection standards (inspection standards differ by category and shall be subject to the relevant public notices, inspection reports, etc. on the platform).

• After the platform completes the inspection and issues the inspection results, you have the right to choose your subsequent actions based on the inspection results.

「Normal Inspection Results」

If the item falls within the scope of inspection and there is no circumstance that would require the platform to cancel the order, OmniCreato will inspect the item itself according to the inspection standards and issue an inspection report. Please make your decision carefully based on the inspection results and the item description:

• If you accept the inspection results and agree to proceed with the transaction, you shall perform the “Confirm Shipment” operation, and we will send the item to you. After shipment, returns or exchanges are not permitted in principle (except for cases of goods damage caused by severe force majeure events);

• If you choose to decline the purchase, you shall proactively close the order and apply for a refund within 48 hours after receiving the inspection results. In this case, the inspection service fee shall still be borne by you (the relevant fee will be deducted from the amount you have already paid, i.e., the refund you receive will be the amount after deduction of the inspection service fee). If you do not perform the “Confirm Purchase” operation within 48 hours after receiving the inspection results, you will be deemed to have declined the purchase, and the OmniCreato system will automatically close the order; in that case, you shall be deemed to understand and agree that the inspection service fee remains your responsibility.

「Abnormal Inspection Results / Beyond Inspection Scope」

If the inspection results show that the item does not match the description due to material or workmanship issues, or has serious quality problems, or the item falls outside the OmniCreato inspection scope (e.g., beyond the categories or brands we can authenticate), you agree to authorise OmniCreato to close the transaction order. For the payments you have made under the order, we will automatically initiate a full refund, and the item will be returned to the supplier by us. In this case, you shall not bear the inspection service fee, and all payments you have made (including the item price, shipping fees, and inspection service fees) will be refunded to the original payment method.

To ensure the smooth completion of each transaction step and to use the inspection and after‑sales services, you must carefully read and understand the procurement process of the OmniCreato platform.

3.Shipping Timeliness

• The platform will make the purchase within 8 days from the date of your payment (for special purchase situations, we will communicate with you in a timely manner, and the purchase timeline may be affected). We will complete the inspection within 48 hours after receiving the goods. If the item passes the inspection, we will promptly send you the inspection report and communicate with you for confirmation. We will ship the item to you within 48 hours after your “Confirm Shipment” instruction.

• If, within 8 days from the date of your payment (before the purchase is made), we confirm that we are unable to provide the service, or you have explicitly informed OmniCreato customer service that you no longer accept the procurement service, we will close the transaction order through system functions and arrange a full refund to you.

• After the purchase is successful and the supplier ships the goods, if the OmniCreato platform still has not received the items within 8 days from the supplier’s shipment date, you agree and authorise us to directly close the transaction order and make a full refund to you.

• During longer holidays such as the Chinese Spring Festival, or other special promotional periods, OmniCreato will communicate with you in a timely manner to confirm the timeliness of procurement, inspection, and shipping, and may adjust the shipping and delivery timelines as appropriate.

4.Service Fees

For item procurement using the Verify+ inspection service, given that OmniCreato provides you with comprehensive inspection services (including item inspection, issuance of inspection reports, etc.), the platform will charge you a service fee.After the service fee has been incurred and the goods have been received, if you require an invoice for the relevant fees, you may contact OmniCreato customer service to learn about the invoicing process and other information; the specific invoicable amount, invoicing time and other details shall be subject to the final communication with customer service.

Special Note: OmniCreato has the right to adjust the service fee collection standards, charging and settlement methods based on factors such as changes in items and service models, market operating conditions, etc. Such adjustments will be notified to you in advance through website announcements, written notices, etc. in accordance with laws, regulations and the provisions of these Terms, and shall become effective in accordance with law and agreement.

5.Rights and Obligations of the Buyer (You)

• You understand and agree to the inspection transaction model of the OmniCreato platform. After the inspection results are issued and you click “Confirm Shipment”, returns or exchanges are not permitted in principle after the platform has shipped the item (except for cases of goods damage caused by severe force majeure).

• You understand and agree that the platform, acting on your behalf, provides objective and neutral inspection services for specific items; after receiving the item, it reaches inspection conclusions based on the current condition of the item and issues a corresponding inspection report for your reference in making transaction decisions regarding that item. Please do not use the inspection report for any other purpose.

6.Loss Compensation Service

• After the item has been inspected by the platform, confirmed by you for shipment, and sent out by us, if the item is lost or damaged (except for loss or damage of only accessory parts), you may apply for a refund from us. we’ll advance the refund to you (up to the product price + shipping, not including the inspection fee), and it will be credited within 15 days. Afterwards, we will file a claim with the carrier, and we may need your cooperation during that process. Please note that you must not obtain compensation through improper conduct (e.g., colluding with the carrier or falsely reporting loss); otherwise, we reserve the right to refuse the claim.

• If you refuse to accept the item without justifiable reason, we shall not be responsible for the return of the item, and the risks related to the item shall be borne by you; in such case, the amount you have paid will not be refunded. If the item is returned to the platform due to your refusal, you will be deemed to have waived all rights to the item, and the amount you have paid will not be refunded; we have the right to refuse to receive the item.

• If you are temporarily unable to receive the courier due to force majeure, you may communicate with us in advance. If we mutually agree to store the item temporarily at the carrier’s warehouse, we will assist you in the communication, and any related costs during such storage shall be borne by you. If the item is refused for more than 30 days, you will be deemed to have waived all rights to the item, and the OmniCreato platform shall have the right to dispose of it as it deems fit; the amount you have paid will not be refunded.

7.supplementary instruction

「Apparel / Footwear – Size Issues」

If you try on the item after receiving it and find the size doesn't fit – no worries, we support returns.
With Verify+: You'll receive a refund for the product price plus the inspection service fee. The outbound shipping fee is non‑refundable, and you'll need to cover the return shipping cost yourself.

「3C Electronics / Small Appliances – Packaging Unsealing」

Due to packaging integrity concerns, if you confirm your authorisation for us to inspect the item, you shall be deemed to have permitted us to unseal the product packaging to check whether the product can be used normally. We no longer guarantee the restoration of the packaging film / seals / tamper‑evident stickers (if the item is intended as a gift, please choose the inspection service with caution). After you have signed for the item, if the main part of the item is subject to man‑made damage, we will not provide after‑sales service. If the damage is not man‑made but is due to product quality issues, please contact the platform customer service in a timely manner for assistance.

You understand and agree that, in order to maintain a fair and reasonable market order, if you violate laws, regulations, or the platform’s agreed rules, we may take necessary measures in accordance with relevant procedures and regulations, and may impose partial or full restrictions on your authority to use the inspection service, depending on the frequency and severity of the breach.

8.Disclaimers

• When the purchase price of your item is ≥ 1000.00 USD, or when the procured item involves potential risks that have not yet been clarified, OmniCreato has the right to refuse to provide the inspection service and may close the transaction order.

• You understand and agree that all conduct that does not represent a genuine purchase intention (including malicious order placement, cashing out, obtaining compensation through fraud, etc.) shall not be protected by OmniCreato; we have the right to take measures including but not limited to closing transaction orders and blocking user accounts.

• You understand and agree that OmniCreato acts as a purchasing agent and is not the seller of the items; therefore, we are unable to issue sales invoices for the items on your behalf (however, we may assist in communicating with the supplier regarding invoicing matters, subject to the actual situation of the supplier. If you have invoicing needs, you should inform us in advance so that we can assist in handling the matter).

9.Amendments to the Terms

In order to continuously improve user experience, adapt to legal and regulatory requirements, and for other reasons, you agree that OmniCreato has the right to make necessary modifications and improvements to these Terms. For changes that affect your rights and obligations, we will notify you at least 7 days in advance via email, official platform page announcements, or system messages. Unless you expressly notify us that you do not wish to accept the adjusted content, the adjusted content shall become effective as of the effective date of the change or the date on which you click to confirm these Terms. Once effective, the amendments shall constitute a supplement to the rights and obligations of the parties and become an integral part of these Terms. If you do not agree to the relevant changes, you must notify OmniCreato customer service; you may choose to terminate the relevant changes, or either party may terminate these Terms before the changes take effect. If you continue to use the inspection service after the changes have become effective, you shall be deemed to have accepted the amended Terms.

10.Governing Law

The formation, effectiveness, interpretation, revision, supplement, termination, execution and dispute resolution of these Terms shall be governed by the laws of the People’s Republic of China (excluding Hong Kong, Macau and Taiwan). If the law has no relevant provisions, commercial practices and/or industry practices shall be referred to.

11.Jurisdiction

Any disputes arising from your use of the OmniCreato platform services and in connection with our services shall be settled through negotiation between OmniCreato and you. If negotiation fails, either party may bring a lawsuit before the competent People’s Court in the place where the defendant is domiciled.

（No further text below）

Attachment: Power of Attorney

「Power of Attorney」

To: OmniCreato Cultural Communication (Guangzhou) Studio

I/We hereby notify your company by this letter that I/we irrevocably authorise your company, in accordance with the terms of the OmniCreato Verify+ Inspection Service User Terms signed between me/us and the operator of the OmniCreato platform, to directly, upon the instructions of the operator of the OmniCreato platform, carry out the collection, payment on behalf, and refund of procurement funds, shipping fees, and inspection service fees in respect of my/our procurement requests on the platform.